Employee Engagement: The Key to Business Success
Discover the secrets to business success in our Employee Engagement series. Explore strategies, technology's role, and the impact on productivity & innovation.
Modernizing CRM with Low-Code Tools and Expert Guidance
With low-code tools and expert guidance, businesses can tailor their CRM solutions to meet their unique needs, ensuring user-centric designs and a CRM that evolves with the business.
CRM for Small Business: Tailoring your CRM for Success
CRM systems aren’t one-size-fits-all. Modern cloud-based like Dynamics 365 are flexible, allowing for customizations. Small businesses can tailor their CRM to suit their needs.
How to Write a Dynamics 365 CE Plugin
Step-by-step instructions on how to write a Dynamics 365 CE Plugin, including the prerequisites to get started, how to set it up, how to implement it, and a detailed example.
AI Unleashed: Shaping the Future of Business
AI is reshaping how we work, enabling companies to streamline processes, automate routine tasks, tailor customer experiences, and enhance decision-making.
CRM for Small Business: Boosting ROI Through User Adoption
Explore how crucial user adoption is for a new CRM system’s effectiveness. It impacts data integrity, decision-making, customer relationships, strategic planning, and employee morale.
Maximizing Sales with Microsoft AI Copilot Tools
Explore Microsoft Sales Copilot, an AI tool that can enhance and streamline sales processes, driving efficiency, productivity and, ultimately, maximizing sales.
CRM for Small Business: Balancing Cost and Value
Uncover the various costs of implementing a CRM system and find out how to plan for it so you can balance growth, even with a tight budget.
An Unlikely Pair: CRM & The Art of Brining Turkey
Master Thanksgiving with CRM & Turkey Brining Tips! Learn to host like a pro by blending the art of CRM with the secret to a perfect turkey.
CRM for Small Business: Overcoming the Top 10 Concerns
Dive into the introductory article of our multi-part series 'CRM for Small Business: Overcoming the Top 10 Concerns' and learn how to build the machine while the train is running.
The Battle for Growth: Driving Revenue with Generative AI
Unlock business growth with Generative AI:
Practical Applications & Strategies. Discover how to embrace the AI Revolution for Customer-Centric success!
Gaining Insights into AI's Influence: A Historical Look at Technological Revolutions
Discover the AI Revolution: Past, Present, and Future by Embracing Growth and Data Quality for Success in the AI Age
From Hype to Tangible Impact: The True potential of the AI Revolution
Hype vs. Reality - The dawn of the AI revolution is upon us, and it's a time filled with both fear and excitement. While media hype paints a picture of a world instantly transformed by artificial intelligence, the reality is more complex and multifaceted.
Building a Strong CRM Project Team: The Key to Success
Unlock the Secret to CRM Success: Discover the 12 key roles that make up a high-performing CRM project team and how Optrua's expertise can guide your small to mid-sized business to seamless CRM implementation.
Your CRM success starts with the right team—find out how to build yours.
Free eBook: The Power of Customer Journey Mapping
The modern business landscape is becoming increasingly competitive, and companies are constantly seeking ways to differentiate themselves from the competition.
One area that has emerged as a critical differentiator is the customer experience (“CX”). Providing a seamless, personalized, and engaging customer experience can help companies build long-lasting relationships with their customers, enhance customer loyalty, and ultimately drive revenue growth.
Encouraging Your Sales Team to Embrace a B2B E-commerce Strategy
As businesses increasingly move towards digital solutions, B2B e-commerce has become an integral part of business growth.
However, transitioning to a B2B e-commerce strategy can be challenging, particularly for sales teams that have been accustomed to traditional sales methods. The good news is that there are several ways you can encourage your sales team to embrace e-commerce and drive business growth.
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