Dynamics 365 CRM
Optimization and Enhancement Plans
Our Solution Optimization Plans (“OPs”) are ideal for the Client that wants to improve their business outcomes (Customer Experience, Employee Engagement, CRM) without having to find, hire, train and retain experts in Power Platform or Dynamics CRM. We can be your full team or augment your existing staff as needed.
Optrua team members are trained Microsoft Power Platform and Dynamics CRM experts across a variety of specializations including system architecture, business analysis, technical configuration, data integration, workflow automation, low-code/no-code development, full development, and testing to name a few. Through our plans, you can gain access to our well-functioning technical teams without having to hire your own collection of multiple full-time resources.
We all know that systems must be managed and maintained on a regular basis to maintain proper security, ensure operational stability. Our Solution Optimization Plans are built on a foundation of managed maintenance and technical support to make sure that your Microsoft Power Platform, Dynamics CRM, Azure and related systems are healthy, and users have minimal disruptions. However, that is just the beginning.
The star of our plans is the focus on rapid development and continuous improvement, where enhancements and fixes are delivered monthly. More information on how we accomplish this can be found on Our Process page. If you would like more information, please Book a Meeting.
Optimization Plans & Pricing
Pro Plus
$22,900 / Per Month
Vision, Strategy, Planning
System Assessment
Technology Roadmap
Engagement Charter
Iteration Planning Meeting (Monthly)
Iteration Review Meeting (Monthly)
Strategic Planning Meeting (Quarterly)
Monthly Enhancements
Managed Development / Test Environments
Managed Azure DevOps
Managed Backlog
Monthly Development Iteration
Development Hours/Month 160
Additional Project Work (Discount) 25%
Maintenance and Support
Managed System Upgrades
Preventative Maintenance
Technical Support
Support Tickets / Month 20
Response Time SLA (hours) 2
Security & User Administration
ISV and 3rd Party App Support
Bi-Monthly Web Training
Client Support Portal
Flexible Engagement
12 Month Subscription
Rollover Unused Hours
Cancel Anytime w/ 30 Day Notice
Pro
$12,900 / Per Month
Vision, Strategy, Planning
System Assessment
Technology Roadmap
Engagement Charter
Iteration Planning Meeting (Monthly)
Iteration Review Meeting (Monthly)
Strategic Planning Meeting (Quarterly)
Monthly Enhancements
Managed Development / Test Environments
Managed Azure DevOps
Managed Backlog
Monthly Development Iteration
Development Hours/Month 80
Additional Project Work (Discount) 15%
Maintenance and Support
Managed System Upgrades
Preventative Maintenance
Technical Support
Support Tickets / Month 10
Response Time SLA (hours) 4
Security & User Administration
ISV and 3rd Party App Support
Bi-Monthly Web Training
Client Support Portal
Flexible Engagement
12 Month Subscription
Rollover Unused Hours
Cancel Anytime w/ 30 Day Notice
Team
$6,900 / Per Month
Vision, Strategy, Planning
System Assessment
Technology Roadmap
Engagement Charter
Iteration Planning Meeting (Monthly)
Iteration Review Meeting (Monthly)
Strategic Planning Meeting (Quarterly)
Monthly Enhancements
Managed Development / Test Environments
Managed Azure DevOps
Managed Backlog
Monthly Development Iteration
Development Hours/Month 40
Additional Project Work (Discount) 10%
Maintenance and Support
Managed System Upgrades
Preventative Maintenance
Technical Support
Support Tickets / Month 5
Response Time SLA (hours) 4
Security & User Administration
ISV and 3rd Party App Support
Bi-Monthly Web Training
Client Support Portal
Flexible Engagement
12 Moth Subscription
Rollover Unused Hours
Cancel Anytime w/ 30 Day Notice