Microsoft Power Platform
and Dynamics CRM
Training and Support

At Optrua, we believe that training and support are key components of a successful CRM implementation. Our team works closely with you to provide the training and support you need to maximize the value of your CRM investment.

Ensuring Success with Optrua's
CRM Training and Support Services

Technical vs. Process Training

Technical training focuses on the mechanics of how to use your CRM. Process training focuses on how to use your CRM to support your business processes.

Optrua provides both technical and process training to ensure that your team has the knowledge and skills they need to be successful.

Importance of Training

Training is critical to ensuring that your team has the knowledge and skills they need to effectively use your Microsoft Dynamics CRM | Customer Engagement solution.  Optrua provides comprehensive executive, power user, and end user training that covers both technical and business process aspects of your CRM solution.

Training is not a single event, but an ongoing process. Optrua provides ongoing training and support to help your team stay up-to-date with the latest CRM features and best practices.

Training is not a Single Event

On-Going Support
is Necessary

An effective CRM implementation requires ongoing support and maintenance. Optrua provides ongoing support and maintenance services to help you maximize the value of your CRM investment.

Continual Improvement !

Continual improvement is a key component of a successful CRM implementation. Optrua emphasizes the importance of continuous improvement and provides ongoing training and support to help you stay ahead of the curve.

How we Do It

At Optrua, we provide comprehensive training and support services to help you maximize the value of your CRM investment. Our team has extensive experience with CRM training and support, and we work closely with you to understand your specific needs and requirements.

Unlock the full potential of your CRM with Optrua's expert training and support. Take the first step towards seamless implementation, improved customer experience and successful user adoption.