Microsoft Power Platform
and Dynamics CRM
Customization and Integration

Optrua helps organizations enhance their Microsoft Dynamics CRM | Customer Engagement solutions with customization and integration services. By tailoring your CRM to meet your specific needs and integrating it with other key systems, we help you achieve your goals more effectively.

Low-Code/No-Code Approach to
Customization and Integration

Why Customize CRM

Unlock the full potential of your Microsoft Dynamics CRM | Customer Engagement solution by tailoring it to the unique needs and personality of your business. Customization enhances user adoption, boosts data accuracy, and provides deeper insights into your customers and operations - leading to better results and improved overall performance. No two businesses are alike, so why settle for a generic solution? Let us help you make the most of your CRM investment.

Value of Integration

Integrating your Microsoft Dynamics CRM |Customer Engagement solution with other key systems, such as ERP/accounting, marketing automation, customer service platforms and legacy systems, can greatly improve efficiency and decision-making. Optrua can help you integrate your CRM with other systems to ensure a seamless, end-to-end solution.

Benefits of Low Code/No Code

Accelerate your Microsoft Dynamics CRM |Customer Engagement implementation with the power of low code/no code solutions. Optrua leverages Microsoft Power Platform to deliver faster, more efficient customization and integration of your CRM. Our expertise ensures your solution is tailored to meet your unique needs, improving speed, efficiency and user satisfaction.

Continual Improvement

At Optrua, we believe in a dynamic and adaptive approach to CRM. Our focus on continual improvement ensures that your solution evolves with the shifting demands of your customers, employees, and organization. With our expertise, we collaborate with you to identify areas for enhancement and implement updates as necessary, delivering a Microsoft Dynamics CRM |Customer Engagement solution that consistently meets the needs of your business.

Technical Risks

Incorporating customization and integration into your Microsoft Dynamics CRM |Customer Engagement solution can bring numerous benefits, but it's important to be aware of potential technical risks. These risks can impact the performance and stability of your CRM solution, and ultimately hinder your ability to achieve your desired outcomes. Optrua can help you understand the technical risks associated with customization and integration, and work with you to minimize their impact.  Some risks to consider are:

  • Incompatibility with existing systems

  • Integration issues with third-party systems

  • Data integrity and security concerns

  • Increased system downtime

  • Decreased performance due to increased complexity

How we Do It

At Optrua, we use a combination of low code/no code and traditional development methods to customize and integrate your Microsoft Dynamics CRM | Customer Engagement solution. Our team works closely with you to understand your specific needs and to deliver a solution that meets those needs. We emphasize testing and quality assurance to minimize technical risks and ensure a smooth implementation.

Unlock the full potential of your Microsoft Dynamics CRM | Customer Engagement solution with valuable customizations and effective integrations. Find out how Optrua can help you streamline your operations and drive success.