Master Thanksgiving with CRM & Turkey Brining Tips! Learn to host like a pro by blending the art of CRM with the secret to a perfect turkey.

Dive into the introductory article of our multi-part series 'CRM for Small Business: Overcoming the Top 10 Concerns' and learn how to build the machine while the train is running.

The modern business landscape is becoming increasingly competitive, and companies are constantly seeking ways to differentiate themselves from the competition.

One area that has emerged as a critical differentiator is the customer experience (“CX”). Providing a seamless, personalized, and engaging customer experience can help companies build long-lasting relationships with their customers, enhance customer loyalty, and ultimately drive revenue growth.

As businesses increasingly move towards digital solutions, B2B e-commerce has become an integral part of business growth.

However, transitioning to a B2B e-commerce strategy can be challenging, particularly for sales teams that have been accustomed to traditional sales methods. The good news is that there are several ways you can encourage your sales team to embrace e-commerce and drive business growth.

Customer journey mapping is the process of mapping out the entire journey your customers take with your brand, from the first interaction to the final purchase and beyond.

It's an incredibly powerful tool that can help you better understand your customers and their needs. We feel it is a critical part of understanding how to best implement CRM software that will keep your employees engaged and deliver the best business outcomes.