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Let’s face it—sales teams didn’t sign up to be data entry clerks. But between updating CRM, logging meetings, and chasing follow-ups, that’s what it often feels like. Enter Microsoft Copilot for Sales: a purpose-built AI assistant that lives inside Outlook and Teams, helping reps work smarter without breaking their workflow. In this post, we break down how it works, where it shows up, and why it’s changing the game for CRM adoption, productivity, and sales performance.

Discover AI-driven updates in Microsoft Copilot for Sales, 2024 Release Wave 2, designed to boost productivity and streamline sales.

Dynamics 365 Sales is transforming the way teams connect, sell, and grow. In this post, we explore how pairing it with Copilot Studio unlocks a smarter, more efficient sales experience—one where AI supports every step, from lead capture to closing deals.