CRM myths spread faster than watercooler gossip—and do just as much damage. From "it's too expensive" to "we're doing fine without it," these misconceptions keep small businesses from adopting tools that actually make life easier. In this post, we unpack seven common CRM myths, explain why they persist, and show how modern solutions like Microsoft Dynamics 365 break the mold. If CRM feels intimidating or unnecessary, this guide offers a clearer, smarter perspective—and a path
